ENCS offers an Auto Attendant Service as an adjunct to the University Park campus Voice over Internet Protocol (VoIP) Telephony Service.

Auto Attendant Service (alternatively known as Single Digit Menu (SDM) or call handler) allows callers to be automatically transferred to an extension,
pre-recorded messages, local non-toll and toll-free phone numbers, voice mailboxes, or a combination of these offerings through touch-tone prompts,
without the intervention of a human operator/receptionist.


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