If an employee requires cellular service for business purposes, the department and employee should consider the following factors to determine the best options for the particular circumstances and situation of both the department and the employee:
- Penn State’s policy governing cellular service is FN-21, Non-Office Telecommunications Services (Formerly BS19). Please review before ordering any University owned devices. Policy FN21 defines the responsibility for the coordination and usage of non-office telecommunications services.
- Wireless local number portability provides the ability to change service providers within the same local area and keep the same cellular phone number. When a number is to be ported, the order will be issued to the new carrier, who will start the process of porting by contacting the current carrier. Orders must include the current billing account number and billing name and address assigned to the cellular service. Service should not be terminated with the existing carrier before initiating service with the prospective new carrier
- An early termination fee may apply if the current cellular service has a long-term contract.
- Wireless handsets are often incompatible among different wireless service providers. A new phone may need to be purchased, even when retaining the same cellular phone number.